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Website Privacy Notice

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Last updated: September 2026

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1. About this notice

HUMN Limited (“HUMN”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Notice explains how we collect, use, store and share personal information when you visit our website, contact us, enquire about our services, become a client or supplier, or otherwise interact with HUMN.

If you are applying for a role through HUMN or engaging with our Talent services as a candidate, please also see our Candidate Privacy Notice.

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HUMN Limited

Company number: 16822315
Email: hello@humn.uk

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2. Information we may collect

Depending on how you interact with us, we may collect:

Information you provide to us, including:

  • your name;

  • email address;

  • telephone number;

  • job title;

  • company or organisation;

  • information submitted through website forms;

  • correspondence with us;

  • information relating to services you enquire about or purchase; and

  • any other information you choose to provide.

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Information collected when you use our website, which may include:

  • IP address;

  • browser and device information;

  • pages visited;

  • how you interact with our website;

  • referral source; and

  • cookies and similar technologies.

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The exact information collected will depend on the technology and analytics tools used on our website.

 

3. How we use your information

We may use your information to:

  • respond to enquiries;

  • provide information about our services;

  • deliver services to clients;

  • manage our client and supplier relationships;

  • communicate with you;

  • prepare proposals, contracts and other business documentation;

  • process payments and maintain financial records;

  • administer and improve our website;

  • understand how our website and services are used;

  • improve and develop HUMN's services;

  • maintain the security of our systems;

  • send relevant business or marketing communications where permitted; and

  • comply with legal and regulatory obligations.

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4. Our lawful bases

Depending on the circumstances, we may process personal information because:

It is necessary to perform a contract with you or take steps before entering into a contract.

It is in our legitimate interests, including operating and developing our business, responding to enquiries, managing client relationships, improving our services and appropriately promoting our services.

We have a legal obligation to process the information.

You have provided consent, where consent is the appropriate lawful basis.

Where we rely on legitimate interests, we consider whether those interests are balanced against your rights and interests.

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5. Marketing communications

We may contact business contacts about HUMN services, events, content or other information we believe may be relevant where permitted by applicable law.

Where required, we will obtain consent before sending marketing communications.

You can opt out of marketing communications at any time by using the unsubscribe option provided or contacting us at hello@humn.uk.

Opting out of marketing communications will not prevent us from contacting you about an existing client relationship, contract or service where necessary.

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6. Who we share information with

We may share personal information with:

  • members of the HUMN team;

  • contractors supporting the delivery of our services;

  • technology and software providers;

  • professional advisers, including accountants and legal advisers;

  • payment and financial service providers;

  • clients or business partners where appropriate;

  • regulators, government authorities or law enforcement where required; and

  • another organisation in connection with a merger, acquisition, investment, restructuring or sale of all or part of our business.

We only share personal information where there is an appropriate reason to do so. We do not sell personal information.

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8. International transfers

Some of the service providers and technology platforms we use may process personal information outside the UK.

Where personal information is transferred internationally, we will ensure appropriate safeguards are in place where required by applicable data protection law.

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9. How long we keep information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including satisfying legal, accounting, contractual and regulatory requirements. Different information may therefore be retained for different periods. For example, certain client, contractual and financial records may need to be retained for longer periods to meet legal or tax requirements. When information is no longer required, we will securely delete or anonymise it where appropriate.

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10. How we protect your information

We take appropriate technical and organisational measures designed to protect personal information against accidental or unlawful loss, misuse, alteration, disclosure or unauthorised access. Access to personal information is limited to individuals who need it for legitimate business purposes. Where third-party providers process personal information on our behalf, we take appropriate steps to ensure appropriate security and confidentiality protections are in place.

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11. Your rights

Depending on the circumstances, you may have rights including:

  • the right to access your personal information;

  • the right to correct inaccurate information;

  • the right to request deletion;

  • the right to restrict processing;

  • the right to object to certain processing;

  • the right to data portability; and

  • the right to withdraw consent where processing relies on consent.

These rights are not absolute and may depend on the circumstances.

To exercise your rights, contact hello@humn.uk.

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12. Complaints

If you have concerns about how HUMN handles your personal information, please contact us first.

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office.

Information Commissioner's Office

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13. Changes to this notice

We may update this Privacy Notice periodically to reflect changes to our business, website, technology or legal obligations.

The latest version will be published on our website.

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